WellHub/GymPass
The WodBoard WellHub integration allows people on WellHub (formerly GymPass) to see realtime booking information of your class schedule. Additionally when customers book via WellHub they will be marked in your classes as WellHub customers.
Linking WellHub
Follow this process to link WellHub to your account:
1) In WellHub head to the Integrations section and choose WodBoard in the dropdown:
2) On the WellHub home page find your Gym ID - highlighted below in red:
3) In WodBoard make sure all your classes have a description. Head to Timetable -> Classes to edit these
4) In WodBoard, head to Settings -> Locations -> Edit and scroll down to the WellHub section. Click the link to setup WellHub
5) Enter your Gym ID and link the classes you allow WellHub users to access. If you have multiple products at WellHub you should the highest level that can access the class.
Once enabled availability will update in real time with Wellhub. Only events with the "Allow Drop-ins" option checked will show in Wellhub. You can control how many places are open to Wellhub customers by editing the recurring class and entering a number in the third party bookings box. This is set at the recurring class level.
In the example above only 2 bookings will be accepted from Wellhub. If you want to allow all places to be bookable by Wellhub leave this field empty. If you do not want to allow Wellhub bookings (but do want to allow direct drop-ins) set the number to 0.
Check-ins
Warning: WellHub customers will not have had a way to sign your waiver when booking. As such you should either: a) do this when they arrive on site or b) you may find the standard WellHub terms included on their site are sufficient - more details in their terms
When a WellHub customer arrives at your gym you must ask them to check-in on the WellHub app to complete the WellHub booking.
If WellHub customers do not mark themselves as present in the WellHub app you will not be paid by WellHub for their attendance
Once a customer is marked as attended they will be reported on the event booking page as such in WodBoard. So if you take a register before class anyway this can be a great reminder to check they're all booked in. WellHub users are marked with a blue tag on the bookings page.
Open Gym access
If you use the Open Gym option in Wellhub where customers do not need to book a specific time to access your gym, then those customers will be validated with WodBoard still but will not appear in your WodBoard account (as they're not booking into a class). If you want to see their details within WodBoard you should disable the Open Gym option at WellHub and create Open Gym classes within your WodBoard account for customers to book into.
Reporting on WellHub visits
Head to Reports and select "Bookings - third party" from the dropdown to see a list of WellHub bookings and the customers are that are attending most over a date range.
