Migrating from PushPress

This article runs over the process of migrating from PushPress to WodBoard.

Limitations of migration

There are a few limitations on the migration process due to the way PushPress exports data:

  • Offline payers memberships will need to be setup manually as we can't tell who pays via card and who pays offline
  • Any discounts on memberships will have to be manually applied once the import of data is complete
  • For athletes on a paused membership we bring across the athletes details and membership but cannot detect that it's paused so you will have to do this after the import
  • Class packs will have to be adjusted after the import for the number of remaining sessions and expiry date as we don't get this information

Preparation

Before exporting data from PushPress it can be a good time to do some house keeping so you only bring across those athletes which you want to take to WodBoard.  We bring across athletes with memberships in PushPress so you may wish to make adjustments to only bring across the people you want.

Exporting data

In PushPress go to Members in the sidebar and then click the Download Members button on the bottom right hand side panel.  This will download a spreadsheet with all your customer data.

As we match memberships and class packs by name when importing from PushPress, the names in your WodBoard account will need to match exactly.  Consequently if you have renamed or reorganised your products as part of your migration to WodBoard, then you will need to either a) rename them back (you can change them in WodBoard once the import is complete) or b) change them in PushPress so the names match the ones in WodBoard.  DO NOT edit the spreadsheet - this changes the format of the file and means the importer won't work.

Stopping payments in PushPress

You'll want to stop existing payments in PushPress once you've migrated to WodBoard or customers will be charged twice.

Importing data

Your WodBoard onboarding specialist will have sent you a link to upload the files to. You should do this the day before the migration is due to take place.