Custom Sign-up Fields

Custom Sign-up Fields provide flexibility for gyms to inquire about specific information pertaining to their business while a customer is completing a registration or sign-up form. These fields can range from inquiring about how the customer learned about the gym to requesting social media handles.

Setup

• Settings -> Customer options -> Manage custom sign-up fields -> New Field

• Choose from:
  • Checkbox (customer can select more than one box)
  • Dropdown (customer is given a selection of things to chose)
  • Radio button (customer can only select one option)
  • Free Text (customer can input text response)

CRM Users

CRM users will have an 'Applicable to' drop-down feature to choose who the form applies to. Note: CRM forms (Leads -> Forms), will also have the option to include your new custom fields.

• Customers
• Leads
• Customers & Leads
• Check if the Field must be entered by the customer

This will now be included in the forms for anyone entering your gym or registering with you via Settings -> Links & Codes

Reporting

You also have the option to generate reports on your customized sign-up fields for both Customers and Leads (leads if you have CRM add-on). This feature is a valuable addition to your business, especially if you are monitoring things such as advertising campaigns, referral programs and trials.